FAQ

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Luxury Rental Car Company Specializes In Cars Of The Premium Segment. We Know How To Please A Demanding Client And How To Provide Rental Services Of The Highest Quality. Being Our Client, You Will Feel A Superb Level Of Luxury And Comfort.

It covers rental, insurance, delivery, and pick-up service.
There are many parking areas in Dubai, but tickets should be applied if you park a car in a municipal place.
Yes, our cars are not allowed to drive in a desert.
Yes, we can deliver a car to any location in Dubai.
Deposits are usually refunded within 21 working days after returning the rented car.
A deposit is required because sometimes, we receive fines after a customer returns the rented car.
We schedule charges on a daily basis, meaning every 24 hours.
If such a situation occurs, you will receive a confirmation from our team, and we will receive fines from Police.
No, but we do offer help with such matters. All you need to do is contact our customer service team.
Salik gates cost 5 AED with each pass.
The rental price doesn't include fuel charges and Salik toll gates.
No, the driver renting a car must use their own credit card.
Yes, they can. If you're willing to let someone other than you drive the rented car, you need to inform us to add their name to the contract as an additional driver.
Yes, the rental can be extended. All you need to do is inform our team before the period ends. The procedure is the same one we do on your first rental experience.
In order to rent a car in Dubai, you need to sign a rental contract. Kindly note that your passport and License number will be mentioned in the agreement.
Yes. US licenses are acceptable in UAE if you don't have an international one.
Yes. The driver must be 21 years old at least in order to rent and drive a car.
Yes, the daily mileage limit is 250 km. Each extra km is chargeable. Kindly note that the price will depend on the type of car you will rent.
Only the gasoline and parking charges are additional. This means you will pay the rental costs, any fines you get will be charged with the last price, and you need to pay for the fuel and parking.
We can also accept a cash deposit, but it's two times more and still holds 21 days in Dubai.
Eu union countries, US, CANADA, Australia, and New Zealand are acceptable in UAE; the rest license holders need to provide an International license along with a local one.
All you need to do is contact our team, and we will instantly assist you in such matters.
It's the same as a fine, which needs to be paid by the driver.
We don't have any specific policy regarding traffic violations, but fines need to be paid immediately.
In such situations, kindly contact the police immediately.
When such matters occur, please call to police immediately.
When you rent a car, you need to return it exactly as it was received. This goes the same with the fuel. For example, if you rent a car with its tank full, you must also return it. Kindly note that any change in the fuel capacity might add extra charges to your rental price.
No, we can deliver the car to the airport when needed.
We accept Credit cards, Cash, and crypto payments as well.
Unfortunately no. Economy cars in Dubai start from AED 2500 per month.
You need to have a valid driving license, which can be an International or UAE-local driving license. Kindly note you'll also need your passport.
It depends on the range of the cars, regarding sports cars - to rent a Ferrari or Lamborghini in Dubai is cheaper than renting such models anywhere else.
Of course, our company can provide the car with driver service. In such a case, you won't need to pay a security deposit.
We offer great monthly prices that are less than daily and weekly rental costs.
No, but to confirm the booking, you need to pay a 20% rental downpayment through the payment link.
Unfortunately no. The deposit is required to cover the fines customers may receive after long-term rental.

HOME / FAQ

LUXURY FAQ CAR

Luxury Rental Car Company Specializes In Cars Of The Premium Segment. We Know How To Please A Demanding Client And How To Provide Rental Services Of The Highest Quality. Being Our Client, You Will Feel A Superb Level Of Luxury And Comfort.

What does the car rental actually cover?

faq
It covers rental, insurance, delivery, and pick-up service.

What about parking availability?

faq
There are many parking areas in Dubai, but tickets should be applied if you park a car in a municipal place.

Do you have any restrictions or policies for off-road driving?

faq
Yes, our cars are not allowed to drive in a desert.

Does your service include life and health insurance?

faq
No, we only provide car insurance.

Do you provide a car delivery service?

faq
Yes, we can deliver a car to any location in Dubai.

At what point will my deposit be refunded?

faq
Deposits are usually refunded within 21 working days after returning the rented car.

Can you tell me about deposits and why they are necessary?

faq
A deposit is required because sometimes, we receive fines after a customer returns the rented car.

On what schedule do you charge for the rental?

faq
We schedule charges on a daily basis, meaning every 24 hours.

What happens if I accidentally make a traffic violation?

faq
If such a situation occurs, you will receive a confirmation from our team, and we will receive fines from Police.

Do you offer recovery service in case of accident?

faq
No, but we do offer help with such matters. All you need to do is contact our customer service team.

What is the cost of crossing Salik gate?

faq
Salik gates cost 5 AED with each pass.

What is not available in the rental price?

faq
The rental price doesn't include fuel charges and Salik toll gates.

Can I use another person’s credit card to pay for the rental?

faq
No, the driver renting a car must use their own credit card.

Can my friend or family member drive the car I rent?

faq
Yes, they can. If you're willing to let someone other than you drive the rented car, you need to inform us to add their name to the contract as an additional driver.

Can the car rental period be extended? What is the payment procedure?

faq
Yes, the rental can be extended. All you need to do is inform our team before the period ends. The procedure is the same one we do on your first rental experience.

What paperwork do I need to rent a car in Dubai?

faq
In order to rent a car in Dubai, you need to sign a rental contract. Kindly note that your passport and License number will be mentioned in the agreement.

Is it possible to rent a car with a U.S. license?

faq
Yes. US licenses are acceptable in UAE if you don't have an international one.

Is there a minimum age for Dubai car rental?

faq
Yes. The driver must be 21 years old at least in order to rent and drive a car.

Is there a mileage limit? Do you charge it if I go over the limit?

faq
Yes, the daily mileage limit is 250 km. Each extra km is chargeable. Kindly note that the price will depend on the type of car you will rent.

What can I expect to spend when renting a car in Dubai?

faq
Only the gasoline and parking charges are additional. This means you will pay the rental costs, any fines you get will be charged with the last price, and you need to pay for the fuel and parking.

Can I rent a car without a credit card?

faq
We can also accept a cash deposit, but it's two times more and still holds 21 days in Dubai.

What kind of driver’s license is required to drive in the UAE, and does it have to be an International License?

faq
Eu union countries, US, CANADA, Australia, and New Zealand are acceptable in UAE; the rest license holders need to provide an International license along with a local one.

What should I do when my rental vehicle needs servicing and maintenance?

faq
All you need to do is contact our team, and we will instantly assist you in such matters.

What should I do if I receive a traffic offence/parking notice?

faq
It's the same as a fine, which needs to be paid by the driver.

What is your policy on traffic violations?

faq
We don't have any specific policy regarding traffic violations, but fines need to be paid immediately.

What should I do if my vehicle is stolen?

faq
In such situations, kindly contact the police immediately.

What must I do in the event of an accident?

faq
When such matters occur, please call to police immediately.

What is your policy on fuel?

faq
When you rent a car, you need to return it exactly as it was received. This goes the same with the fuel. For example, if you rent a car with its tank full, you must also return it. Kindly note that any change in the fuel capacity might add extra charges to your rental price.

Do you have airport service surcharges?

faq
No, we can deliver the car to the airport when needed.

What payment options do you offer?

faq
We accept Credit cards, Cash, and crypto payments as well.

Can I rent a car with a new driving license in the UAE?

faq
Yes.

Can I rent a car for AED 500 per month in Dubai?

faq
Unfortunately no. Economy cars in Dubai start from AED 2500 per month.

What do you need to rent a car?

faq
You need to have a valid driving license, which can be an International or UAE-local driving license. Kindly note you'll also need your passport.

How much do car rentals cost in Dubai?

faq
It depends on the range of the cars, regarding sports cars - to rent a Ferrari or Lamborghini in Dubai is cheaper than renting such models anywhere else.

Can I hire a driver to drive my rental car?

faq
Of course, our company can provide the car with driver service. In such a case, you won't need to pay a security deposit.

What are the benefits of renting a car on a monthly basis in Dubai?

faq
We offer great monthly prices that are less than daily and weekly rental costs.

Do I have to pay a booking fee or commission to rent a car?

faq
No, but to confirm the booking, you need to pay a 20% rental downpayment through the payment link.

Can I rent a car in Dubai without a security deposit?

faq
Unfortunately no. The deposit is required to cover the fines customers may receive after long-term rental.
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